Mid Term Review Spring 2012

Mid Term Review Spring 2012 - Page 1 CNIT 321 Study Guide...

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Page 1 CNIT 321 Study Guide for Mid-Term Exam: Spring 2012 Top Down Model 1. Understand the productivity paradox 2. Understand the model and why companies use it 3. Understand the key objectives at each layer 4. Distinguish between logical and physical technology design Collaboration 1. What is collaboration a. What are the three critical collaboration drivers 2. How can collaboration systems improve team communication a. Distinguish between synchronous and asynchronous communication 3. How can collaboration systems manage content a. What are the three choices for sharing content 4. How can collaboration systems control workflow a. What are the various workflow options 5. Understand the four collaboration procedures a company should follow 6. How do companies use collaboration systems for decision making a. Distinguish between operational, managerial and strategic decision-making 7. How do companies use collaboration systems for problem solving Web 2.0 1. What is Web 2.0 a. How is it different from Web 1.0 or traditional processing
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Mid Term Review Spring 2012 - Page 1 CNIT 321 Study Guide...

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