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total of most of the notes - MGMT 376 Four frames of...

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MGMT 376 Four frames of Reference for Understanding Organizations I. Structural Frame The blueprint for understanding the organization 2 Intellectual Sources: 1. Scientific Management: works of Fredrick W. Taylor increase productivity of individual worker Used time and motion studies 2. Bureaucratic Organization: Max Weber emphasize a rational and impersonal approach to management Rationality (basic assumption): rational to assume managers would develop structure that would maximize opportunities and minimize problems 2 Basic Questions 1. How to allocate work 2. How to coordinate different roles once responsibilities have been assigned Corner stone, basic building block for frame= differentiation division of labor Mintzberg’s Grouping Options to Accommodate Differentiation 1. Functional Groups: grouping based on skill/knowledge 2. Time: ex. 8-5, 2 shifts a day, 10 hour work days must be rational for company 3. Product 4. Customer (ex. Hospitals) 5. Geography (ex. IRS) Suboptimization (major weakness o Occurs when emphasis on achieving departmental goals succeeds overall mission/goals of organization o Not if, but when it will occur Achieving Coordination and Control by: o Minimize suboptimization and maximize differentiation 1. Vertical: rules, policies, procedures (top, down) 2. Horizontal/lateral: cross functional teams (person from each team with different skills- HR, MKTG, MGMT, FINA) through meetings, task forces, and matrix staffing Structural Imperatives 1. Size and Age: the smaller and younger the organization the smaller the degree of formalization - amount or degree of formal written rules/ guides that describe organizational behavior 2. Core Processes: structure has to be built along (around) the line, not the staff areas Line= primary areas
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Staff= secondary: they support the other areas 3. Environment (external) 4. Strategy and Goals: achieve goals through strategy Strategic goals comprised of tactical goals : plan to achieve in 1-2 years Tactical goals comprised of operational goals: achieved within 1 year Goals other than the stated goals of the organization: a. Honorific Goals: fictitious that credit organization with desirable qualities (ex. Improve quality of life in area) b. Taboo Goals: actual goals not talked about c. Stereotypical Goals: goals any reasonable organization should have d. Existing Goals: goals quietly pursued even though inconsistent with organization’s values (ex. Creating political power) 5. Information Technology (IT): more we invest in IT, the flatter organization becomes/ less vertical, less middle managers 6. Nature of Workforce: more educated workforce has different demands on management than less educated Structure needs to reflect workforce Categories Organizations Fall Into When They Restructure Because They’re in Trouble 1. Impulsive Organizations: great with starting companies but not
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This note was uploaded on 03/05/2012 for the course MGMT 476 taught by Professor Professormay during the Spring '12 term at South Carolina.

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total of most of the notes - MGMT 376 Four frames of...

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