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Chapter 2 - Diversity in organization U.S workforce has...

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Diversity in organization U.S workforce has been extremely diverse in age, gender, ethnicity, religion, and disability status Diversity in Ethnicity is the same! (NYPD case independent variable, diversity management program & translator) Workforce diversity in responding globalization (Ex: McDonald’s is all over the world Italy, Beijing, New York etc) 1. Diversity variety of observable & unobservable similarities & differences among people 2. Workforce diversity measure of how organizations are heterogeneous in terms of the characteristics of workforce A. Types of levels of diversity 1. Subsurface level characteristics that are easily observed such as race, gender, age etc Age Older workers bring experience, judgment a strong work ethic, and commitment to quality of work Job tenure seniors at job are more productive, absent less frequently, have lower turnover, and are more Satisfied with their jobs Gender Research in Europe and in the U.S suggests that companies with several senior level woman
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