Chapter 4 - Chapter 4: Emotions & Moods A. The meaning...

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Chapter 4: Emotions & Moods A. The meaning of affect A broad range of feelings that people experienced Affect can be experiences in forms of emotions or moods A general tendency of an individual to experience a particular mood or to react to things in a particular way or with certain emotions B. The distinctions between emotions AFFECT C. The basic emotions 1. Happiness 2. Surprise 3. Fear 4. Sadness 5. Anger Negative affect 6. Disgust Maybe a spectrum of emotions Emotions are grouped into general affects: positive vs. negative affect D. Positive and negative affects In the PANA survey, the 20 words are divided into positive and negative categories with ten items in each category Words for NEGATIVE AFFECT Afraid, scared, nervous, jittery, irritable, guilty, upset, distressed Words for POSITIVE AFFECT Active, alert, attentive, determined, enthusiastic, excited, inspired, interested, proud, strong E. The importance of affect Affective events theory (AET) -Employees react emotionally to things that happen to them at work -Their moods & emotions influence their job satisfaction and job performance Personality most people have built in tendencies to experience certain moods Affectively intense people experience both positive & negative emotions more frequently than others do Age older folks experience fewer negative emotions (job, health, married) Gender women tend to be more emotionally expressive, feel emotions more intensely, have-longer-lasting moods, and express emotions more frequently than do men
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Chapter 4 - Chapter 4: Emotions & Moods A. The meaning...

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