Midterm Spring 2012
Know about dealing with deviant behavior
-Leaving early, intentionally working slowly, wasting resources. Property
sabotage, lying about hours worked, stealing from the organization. Political
favoritism, gossiping and spreading rumors, blaming coworkers. Personal aggression
sexual harassment, verbal abuse, stealing from coworkers
(ch.’s 6 and 7)
Know about anthropology, social psychology, psychology, sociology
-studies done to understand different values, attitudes, behaviors of
-how people influence each other. How to implement change.
-concerned with problems of fatigue, boredom, learning, perception,
personality, emotions, training, and more.
-Peoples environment, culture, structure, and more.
Know about Luthans’ research
- Decision making, planning, and controlling.
-Communication- Exchanging routine information and processing paperwork.
-Human Resource Management- Motivating, disciplining, managing conflict, staffing, and
-Networking- Socializing, politicking, and interacting with others.
Know about leading, planning, organizing, and controlling
-Leading- A function that includes motivating employees, directing others, selecting the
most effective communication channels, and resolving conflicts.
-Planning- A process that includes goals, establishing strategy, and developing plans to
-Organizing- Determining what tasks are to be done, who is to do them, how they are to be
-Controlling- Monitoring activities to ensure they are being accomplished as planned and
correcting any significant deviations.
Knows about the Big Five Personality model and the different personality dimensions
-outgoing, talkative, social, assertive
-trusting, good natured, cooperative
-dependable, responsible, achievement oriented
-Relaxed, secure, unworried
Openness to expression
-intellectual, imaginative, curious, broad minded
Know about Hofstede’s different dimensions
-high power culutres accept large inequities of power and wealth. Low-
power stress opportunity
Individual vs. collectivism
-individualism prefer to act as individuals, not in groups.
Collectivism people in a group expect other to protect members.