Chapter 11

Chapter 11 - CHAPTER 11 Communication Copyright...

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CHAPTER 11 Communication Chapter 11 Copyright 2011,Vandeveer, Menefee 1
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CONFUSED ? “I know you believe you understand what you thought I said, but I’m not sure you realize that what you heard is not what I meant.” Ever been in this situation? “I know you understand what I said, but I’m not sure you realize that what I said was not what I meant.” Who's on First? Chapter 11 Copyright 2011,Vandeveer, Menefee 2
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CONSEQUENCES OF COMMUNICATION FAILURES http://www.youtube.com/watch?v=SnO9Jyz82Ps Chapter 11 Copyright 2011,Vandeveer, Menefee 3
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COMMUNICATION “Among personal qualities possessed by college graduates the ability to communicate effectively was ranked first by employers.” From a survey of 480 companies and public organizations conducted by the National Association of Colleges and Employers. WSJ, Dec 29, 1999 Chapter 11 Copyright 2011,Vandeveer, Menefee 4
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RIGHT (UPLIFTING AND ENCOURAGING) COMMUNICATIONS There are many profound comments written about speech found in an ancient text – the book of Proverbs: Proverbs also has much to say about “the tongue.” Chapter 11 Copyright 2011,Vandeveer, Menefee 5
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COMMUNICATION There is something incredibly powerful about our words, especially when the right word is said in the right way (inflection and tone of voice), in the right moment. “The soothing tongue is a tree of life, but a perverse tongue crushes the spirit.” Proverbs 15:4 “The words of the reckless pierce like swords, but the tongue of the wise brings healing.” Proverbs 12:18 Chapter 11 Copyright 2011,Vandeveer, Menefee 6
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COMMUNICATION To be able to say the right word, the helpful word, the encouraging, correcting, guiding, inspiring word, at the right time is a huge blessing to those around you. Chapter 11 Copyright 2011,Vandeveer, Menefee 7
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COMMUNICATION Reflect for a moment on the nature of your own speech. Do your words reveal you to be an encourager, teacher, counselor, mentor, and friend? or Or do your words show you to be a grumbler, whiner complainer, criticizer, and blamer? You can choose!
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Chapter 11 - CHAPTER 11 Communication Copyright...

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