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Unformatted text preview: Group Exercise: Using Attribution Theory to Resolve Performance Problems Objectives 1. To gain experience determining the causes of performance. 2. To decide on corrective action for employee performance. Introduction Attributions are typically made to internal and external factors. Perceivers arrive at their assessments by using various informational cues or antecedents. To determine the types of antecedents people use, we have developed a case containing various informational cues about an individuals performance. You will be asked to read the case and make attributions about the causes of performance. To assess the impact of attributions on managerial behavior, you will also be asked to recommend corrective action. Instructions Presented on the following page is a case that depicts the performance of Mary Martin, a computer programmer. Please read the case to the right and then identify the causes of her behavior by answering the questions following the case. Then determine whether you made an internal or external attribution. After completing this task, decide on the appropriateness of various forms of corrective action. A list of potential recommendations has been developed. The list appropriateness of various forms of corrective action....
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- Spring '12