Student version ch2 section 1 - pdf

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Watch this video before class on Thursday Shouldice Hospital http://www.youtube.com/watch?v=Og2PFo5t 4pM Mgmt 361 Chapter 2 - Process Analysis 1
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2 Definition of Process A process is any part of an organization that takes inputs and transforms them into outputs that, it is hoped, are of greater value to the organization than the original inputs. Output Input Control Operations Process schematic Transactions go through a process, transactions can be people , material, etc. Operations require resources , these resources can include people , machines, etc.
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Process Flowcharting (AKA: Process (Flow) Diagram, Value Stream Mapping) Ideal methodology by which to begin analyzing a process. Used to present the major elements of a process. Basic elements: tasks (operations), flows of materials or customers, decision points, and storage areas or queues. 3 3 Resource Buffer Transaction Information Flow. Flow Decision Precedence Diagram. Operation Precedence
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4 4 Single Stage Stations in parallel, separate queue 2 Stations in parallel, single queue 3 1 In and above, there is a single stage with multiple stations. Multi Stage 1 Process with buffer 2 3 Hybrid Words station and stage will be used interchangeably when there is only one station at each stage. Process types I Which one better????
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5 Process types II Make to stock Make to order Hybrid Process activated to meet expected or forecast demand. Customer orders are served from target stocking level. Only activated in response to an actual order. Both work-in- process and finished goods inventory kept to a minimum. Combines the features of both make-to-order and make-to-stock. Make to stock Old Process at McDonald’s Raw Mat. Finished goods Cook Assemble Customer Order Deliver Advantage?
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6 Process types II Make to order Wendy’s Raw Matl. Customer order Assemble Cook Deliver Chili Patties cooking for too long used for chili soup. Hybrid Burger King Finished goods Assemble WIP Raw Matl. Cook Assemble Customer Order Deliver Custom or Standard? C S Advantage? Advantage?
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7 To Analyze Process design: 1. First determine what operations are involved and how long it takes to perform each operation. 2. Then determine the precedence relationship between operations (what goes before what). 3.
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This note was uploaded on 03/03/2012 for the course MGMT 361 taught by Professor Panwalker during the Spring '10 term at Purdue.

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Student version ch2 section 1 - pdf - Watch this video...

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