ch 16 organizational culture

ch 16 organizational culture - Organizational Culture 1...

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Unformatted text preview: Organizational Culture 1 Organizational Culture Organizational Organizational culture is the shared social knowledge within an organization regarding the rules, norms, and values that shape the attitudes and behaviors of its employees. behaviors Culture is social knowledge among members of the Culture organization. organization. Culture tells employees what the rules, norms, and values Culture are within the organization. are Organizational culture shapes and reinforces certain Organizational employee attitudes and behaviors by creating a system of control over employees. of 2 Culture Strength Culture Culture strength exists when employees definitively agree about the way things are supposed to happen within the organization (high consensus) and when their subsequent behaviors are consistent with those expectations (high intensity). Subcultures unite a smaller subset of the organization’s employees. Created because there is a strong leader in one area of the company Created that engenders different norms and values that Created because different divisions in a company act Created independently and create their own cultures. independently Counter cultures exist when a subcultures’ value don’t match hen those of the organization. those 3 Culture Strength and Subcultures Culture 4 Pros & Cons of Strong Culture Pros 5 Maintaining Organizational Culture Maintaining Attraction-Selection-Attrition (ASA) framework holds that potential employees will be attracted to organizations whose cultures match their own personality. personality. Some potential job applicants won’t apply due to a perceived Some lack of fit. lack Organizations will select candidates based on whether their Organizations personalities fit the culture, further weeding out potential “misfits.” personalities Those people who still don’t fit will either be unhappy or Those ineffective when working in the organization. ineffective http://www.youtube.com/watch?v=0_ZOSYfYcb4&feature=channel 6 Maintaining Organizational Culture Maintaining Socialization is the primary process by which employees learn the social knowledge that enables them to understand and adapt to the organization’s culture. culture. Anticipatory stage happens prior to an employee spending even one second on the job. spending Realistic job preview Encounter stage begins the day an employee work. work. starts Reality shock is a mismatch of information that occurs when an Reality employee finds that aspects of working at a company are not what the employee expected it to be. what 7 Maintaining Organizational Culture Maintaining Socialization, continued Understanding and adaptation is the final stage of Understanding socialization, during which newcomers come to learn the content areas of socialization and internalize the norms and expected behaviors of the organization. norms The more quickly and effectively an employee is The socialized, the sooner that employee becomes a productive worker within the organization. productive 8 Maintaining Organizational Culture Maintaining Johnson & Johnson’s credo 9 Changing Organizational Culture Changing Changes in leadership New leaders bring their own ideas and values, New and leaders are expected to be a driving force for change. change. Mergers and Acquisitions Two companies with distinct cultures are merged Two to form a new culture. to 10 Change in GM’s culture Change President Obama’s Plan http://www.youtube.com/watch?v=ppvgegzxVQs&feat Was this plan successful? http://www.pbs.org/newshour/bb/business/july-dec10/g 11 How important is the right culture? How Enron Enron’s corporate culture http://www.youtube.com/watch?v=E3duIlclhoE The outcomes http://www.youtube.com/watch?v=Uxd9AeXft64&feature=re 12 ...
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