Web Page Problems - 3. Check to see if it is that is the...

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This assignment is very vague and not detailed enough. Several issues could be playing a role in the error that is taking place. There is could be a virus, adware, spyware issues. The web browser may need to be re-installed, or perform a vital update. Or your modem may have failed. With that said let me just go with steps of elimination. I will list the steps as if each one didn't fix the problem. 1. The first thing I would do is restart my computer to do a soft system reboot. 2. Check the modem for hardware failure, make sure it is getting a dial-tone. If no dial tone, check to see if you can make a phone call. If you cannot then pay your bill.
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Unformatted text preview: 3. Check to see if it is that is the only web page you cannot access. 4. If you are using Explorer there is a diagnostic program you can run. Try it. 5. Next try clearing your browsing history. 6. Disable the firewall if running. 7. Try booting up in safe mode and running your browser. 8. Run the Device Manager in RUN type devmgmt.msc. Look for error codes. 9. If no codes do a system restore. 10. If still no go do a system scan for viruses, spyware, adware. 11. If still nothing, backup all your important files and do a clean install of the OS formatting the hard-drive. 1 1 http://support.microsoft.com/kb/956196...
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This note was uploaded on 02/29/2012 for the course AASISA TB145 taught by Professor ?? during the Winter '12 term at ITT Tech Pittsburgh.

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