Psychology in Action

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T EXT E NRICHMENT Page Chapter Outline 518 Learning Objectives 519 Chapter Summary/Lecture Organizer 520 Teaching Resources 523 Lecture Lead-Ins 524 Lecture Extenders 525 Key Terms 526 Discussion Questions 527 Web Sites 528 Suggested Films and Videos 529 Books for Success 531 DEMONSTRATIONS, EXERCISES, PROJECTS Active Learning Activities 532 Brain-Based Learning Activities 536 Critical Thinking Exercises 538 Gender and Cultural Diversity Activity 542 Writing Project 544 Instructor’s Resource Guide   Chapter 17   Page  2     C HAPTER 17 INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY
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O utline The Development of I/O Psychology The Beginnings World War II Modern Times Industrial Psychology Recruitment and Selection Employee Training Evaluating Workers Organizational Psychology Leadership and Power Gender and Cultural Diversity Male/Female Differences in Leadership Critical Thinking/Active Learning Power Versus Influence Worker Motivation Job Satisfaction Psychology at Work Job Satisfaction and Psychotherapy Instructor’s Resource Guide   Chapter 17   Page  3
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   L earning O bjectives Upon completion of CHAPTER 17, the student should be able to: 17.1 What is industrial/organizational (I/O) psychology? (p. 584) 17.2 List the three key founding figures in I/O psychology, and describe their contributions. (p. 585) 17.3 Discuss how World War I affected I/O psychology. (p. 585) 17.4 Describe how I/O psychology changed from World War II to modern times. (p. 587) 17.5 What does I/O psychology contribute to employee recruitment and selection? (p. 589) 17.6 What I/O methods are useful for employee training? (p. 590) 17.7 Discuss how I/O psychology helps with worker evaluation. (p. 591) 17.8 Define leadership, and list the three major perspectives attempting to explain who becomes a leader. (p. 593) 17.9 Describe the trait perspective on leadership. (p. 593) 17.10 Discuss the situational perspective on leadership. (p. 595) 17.11 Describe the functional perspective on leadership. (p. 597) 17.12 Are there male/female differences in leadership? (p. 598) 17.13 What are the five key bases of leader power? (p. 598) 17.14 Compare and contrast power versus influence. (p. 599) 17.15 How does goal-setting theory explain job performance? (p. 601) 17.16 What does equity theory say about worker motivation? (p. 602) 17.17 How does expectancy theory affect worker motivation? (p. 603) 17.18 Why is job satisfaction important? (p. 603) 17.19 Define personality-job-fit theory. (p. 604) C hapter S ummary/ L ecture O rganizer Instructor’s Resource Guide   Chapter 17   Page  4
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Introductory Vignette— The chapter begins with three examples of successful businesses in today’s diverse workplace – Peet’s Coffee and Tea (part-time), the lumber mill in Canada (full-time), and owning your own business.
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