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Chapter 2 Notes - Chapter 2 Notes Hierarchy of management 1...

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Chapter 2 Notes Hierarchy of management: 1. Senior Management - highest level of organizational management, responsible for long- term strategic decisions about products and services 2. Middle Management - carries out the programs ad plans of senior management 3. Operational management - responsible for monitoring the daily activities of the business Types of Business Information Systems: 1. Functional Perspective o Sales and marketing systems - responsible for selling org.'s products or services o Manufacturing and production systems - responsible for actually producing the firm's good and services o Finance and accounting systems - responsible for managing the firm’s financial assets, and maintaining and managing the firm’s financial records o Human resource systems - responsible for attracting, developing, and maintaining the firm’s workforce 2. Constituency Perspective o Transaction processing systems - keep track of the elementary activities and
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