course-introduction - CS 465 - Principles of UI Design,...

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CS 465 - Principles of UI Design, Implementation and Evaluation Brian Bailey
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Goals Introduce UI design and the course Discuss team design projects Inspire you!
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How to Define User Interface ?
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Why are interfaces important?
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One Example “The IRS invested over $50 million in PCs for its agents. The systems were supposed to help agents enter and look up data and make calculations more quickly and accurately. But the number of cases processed by each agent in a week went down by 40 percent” [Landauer, 1999]
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Another Example Researchers conducted extensive study of sources of frustration with computers Found that 50% of user time is spent dealing with usability issues [Ceaparu et al. 2004]
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What makes a “good” interface?
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Core Challenges Understand Map Evaluate
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Understand users and behavior
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Map to interaction
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Evaluate and Learn
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Other Challenges Perception of being quick and easy Egocentric intuition fallacy Organizational and social barriers Biases toward poor design practice Complexity of the domain and users
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course-introduction - CS 465 - Principles of UI Design,...

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