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Unformatted text preview: every reservation. Each property is notified that overbooking will not be tolerated. What policies can be implemented at the hotel level to meet corporate goals and still generate the maximum occupancies on which professional careers are built? 6. Two hours before the noon check-out hour, a walk-in party requests five rooms. The following scrambled data have just been completed as part of the desks hourly update. Should the front-office supervisor accept the walk-ins? General no-show factor= 10% Rooms in hotel= 693 Group reservations due (rooms)= 250 Rooms occupied last night= 588 Total reservations expected today from all sources (including group rooms)= 360 No-show factor for groups= 2% Under-stays minus over-stays as a percentage of rooms occupied= 8% Early arrivals expected= 2 Rooms that are out of inventory= 7 Total forecasted departures for the day= 211...
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This note was uploaded on 03/04/2012 for the course HTM 181 taught by Professor Staff during the Spring '08 term at Purdue University-West Lafayette.
- Spring '08