Learning Objectives Module120

Learning Objectives Module120 - d. Multiple-channel model...

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Learning Module 12: Waiting Line Models Learning Objectives: 1. Be able to identify where waiting line problems occur and realize why it is important to study these problems. 2. Know the difference between single-channel and multiple-channel waiting lines. 3. Understand how the Poisson distribution is used to describe arrivals and how the exponential distribution is used to describe services times. 4. Learn how to use formulas to identify operating characteristics of the following waiting line models: a. Single-channel model with Poisson arrivals and exponential service times b. Multiple-channel model with Poisson arrivals and exponential service times c. Single-channel model with Poisson arrivals and arbitrary service times
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Unformatted text preview: d. Multiple-channel model with Poisson arrivals, arbitrary service times, and no waiting e. Single-channel model with Poisson arrivals, exponential service times, and a finite calling population 5. Know how to incorporate economic considerations to arrive at decisions concerning the operation of a waiting line. 6. Understand the following terms: queuing theory steady state queue utilization factor single-channel operating characteristics multiple-channel blocking arrival rate infinite calling population service rate finite calling population Waiting Line Models queue discipline...
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Learning Objectives Module120 - d. Multiple-channel model...

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