Module12 Waiting Line Analysis Concepts-1

Module12 Waiting Line Analysis Concepts-1 -...

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Waiting Line Analysis a.k.a Queueing Theory Waiting Line Analysis Learning Objectives Be able to identify where waiting line problems occur and realize why it is important to study these problems. Know the difference between single-channel and multiple-channel waiting lines. Understand how the Poisson distribution is used to describe arrivals and how the exponential distribution is used to describe services times. Calculate probabilities associated with the Poisson and exponential distributions Waiting Line Analysis Learning Objectives (cont’d) Understand how economic considerations are incorporated in waiting line models to arrive at decisions concerning the operation of a waiting line Calculate operating characteristics of the following waiting line models: Single-channel model with Poisson arrivals and exponential service times Multiple-channel model with Poisson arrivals and exponential service times Single-channel model with Poisson arrivals and arbitrary service times Multiple-channel model with Poisson arrivals, arbitrary service times, and no waiting Single-channel model with Poisson arrivals, exponential service times, and a finite calling population Understand the distinction in meaning between λ , 1/ λ , μ and 1/ μ
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Waiting Line Analysis Terminology queuing theory steady state queue utilization factor single-channel operating characteristics multiple-channel blocking arrival rate
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This note was uploaded on 03/06/2012 for the course BIOL 2107 taught by Professor J.louten during the Spring '10 term at SPSU.

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Module12 Waiting Line Analysis Concepts-1 -...

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