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Case 87 Incident

Human Resource Management (Available Titles Coursemate)

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Case 87: Incident The Safety Problem 1 Page: 254 Belcher Manufacturing Company employs 300 workers at its main plant in the upper Midwest. One of its major product lines is compressors for air conditioners. All compressors are tested when they come off the assembly line. All compressors are tested when they come off the assembly line. Two years ago William Carlson was 28 years old, a high school graduate, and had been employed in the compressor division for five years. His job was to test each compressor using a standard procedure. Each inspector goes through an extensive training program where proper procedures for testing compressors are explained and demonstrated. In addition, inspectors are required to follow the detailed procedures for testing each unit specified in the company manual. No deviations from those procedures are permitted by company policy. Two years ago Carlson was testing a compressor when it exploded and he was killed on the spot. The Belcher Manufacturing Company expressed sympathy to the family but also indicated that the company had provided proper training, proper clothing, proper warnings, and proper procedures. It reiterated its commitment to employee safety and implied that the cause of the explosion was probably due to improper employee testing procedures, which were neither known nor approved by the company.
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