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Education & Empathy : 5 of 6 (83.3%)During the patient interview, there are a number of opportunities to provide patient education and empathy. The opportunities listed below are those identified by nursing experts to be of particular importance to this patient. A Model Statementis provided as an example of an appropriate response to each opportunity.Opportunities marked as Not Encounteredare opportunities that were not elicited in the interviewOpportunities marked as Not Followed Upare missed opportunities that were present in the interview, but where no statements were madeOpportunities marked as Followed Upwere followed up by students, and include the dialogue between student and patient1 SymptomsFollowed UpDescription: Mr. Foster describes the symptoms that have been bothering him.What brings you into the clinic todayQuestion12:43 PMEDTI have been having some troubling chest pain in my chest now and then for the past month.I'm sorry to hear that you've been having chest painEmpathize12:44 PMEDT
Thanks. I appreciate that.When did the chest pain startQuestion12:44 PMEDTI first noticed it earlier this month. I thought it might just be heartburn and it passed after a couple of minutes.Do you feel this chest painQuestion12:44 PMEDTWell, it feels more like tightness than sharp pain.
Do you feel chest tightnessQuestion12:44 PMEDTNo, not right now, but when I do it's tight and uncomfortable. I've experienced it three times this month.How often do you feel the chest tightness (Clarified to:How often do you have chest pain?)Question12:45 PMEDTWhat would you rank the pain of your chest tightness on a scale of 0 to 10Question12:45 PMEDT
I'd say maybe a . . . 5? It's just really uncomfortable . . .like there's nothing I can do about it. Right now it's likea zero though.That's good to hear that you're not having the chest pain right nowEmpathize12:45 PMEDTThanks. I appreciate that.Glad you came into the office anytime you have chest pain you should have it checked out by a providerEducate12:45 PMEDTGood to know. Thank you.
Make your chest pain worseQuestion12:46 PMEDTWell, the pain seems to start when I'm doing somethingphysical . . . the first time it happened while I was doing yard work, and the second time . . . I had to take the stairs at work because the elevator broke. Both times it got better if I took a break or sat down to rest.Does anything make the chest pain betterQuestion12:46 PMEDTI'm not sure. I think lying still seems to help a little.Have you ever experienced chest pain prior to the last month (Clarified to: Have you had chest pain before?)Question12:47 PMEDT