Ch.9 Quiz - MGMT302 / Ch.9 Quiz / Work Teams 1. A group is...

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MGMT302 / Ch.9 Quiz / Work Teams 1. A group is a collection of two or more persons with common interests or objectives, whereas a team: a. consists of two or more persons who are loosely tied together, yet each member works independently b. may be dozens of people who are quickly as- sembled to perform a task that may only take a few minutes c. has several persons but the performance or contribution of any particular member is in- consequential for the team's output d. is usually a small number of people with com- plementary skills who are committed to a common goal for which they are mutually ac- countable 2. Teams are appropriate where: a. the knowledge and talent of workers are dis- persed across members and require integration b. tasks are independent and complex c. tasks are simple and routine d. knowledge and talent is placed in highly skilled individuals 3. The standards that a work group uses to evaluate the behavior of its members are called: a. role congruence b. expectation consistency c. norms of behavior d. superordinate goals 4. Which of the following statements regarding group cohesion is NOT accurate? a. Group cohesion can enhance job satisfaction for members. b. Group cohesion can enhance organizational productivity. c. Highly cohesive groups tend to have higher interpersonal exchanges away from the work- place. d. Highly cohesive groups are better able to con- trol and manager their membership better than work groups low in cohesion. 5. Social loafing is usually: a. a norm of behavior within a group b. supportive of the development of group cohe- sion c. detrimental to the group and may cause inter- personal conflict within the group
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d. a stimulant to increased group performance 6. A method for countering social loafing includes:
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This note was uploaded on 03/09/2012 for the course MGMT 302 taught by Professor Greene during the Spring '09 term at CSU San Bernardino.

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Ch.9 Quiz - MGMT302 / Ch.9 Quiz / Work Teams 1. A group is...

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