Ch.14 Quiz - MGMT302 Ch.14 Quiz Job Design 1 The basic...

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MGMT302 / Ch.14 Quiz / Job Design 1. The basic building blocks of an organization are: a. authority-responsibility relationships b. integration and differentiation c. power and influence d. jobs 2. The process of subdividing and departmentalizing an organization is __________; whereas, __________ is the process of linking jobs and departments into a cohesive whole. a. differentiation; authority b. organizing; controlling c. differentiation; integration d. job design; performance 3. Job enlargement was developed to overcome the problem of: a. complexity associated with job enrichment b. job ambiguity associated with the Job Charac- teristics Model c. boredom associated with scientific manage- ment's approach to jobs d. motivation associated with a lack of job rota- tion 4. A shortcoming of scientific management is that: a. it empowers employees too much b. it removes or reduces managerial authority of supervisors c. it undervalues the human capacity for thought and creativity d. it only works in manufacturing settings 5. Job rotation and cross training are variations of: a. job enrichment b. job enlargement c. specialization d. work specialization 6. Both job enrichment and job enlargement were intended to increase: a. the productivity of employees b. the commitment of employees to their job and work c. the involvement with employee's work d. job satisfaction for employees 7. A significant difference between job enlargement and job enrichment is that: a. enlargement has a minimal impact on employ- ee motivation b. enrichment vertically loads a job whereas en-
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largement horizontall y loads a job c. enrichment can only be successful with super- visory retraining d. enlargement empowers employees while en- richment does not 8. When a secretarial employee is given the responsibility and signature authority to handle certain types of corres-
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Ch.14 Quiz - MGMT302 Ch.14 Quiz Job Design 1 The basic...

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