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Unformatted text preview: BUS 330 - Managing Diversity in the Workplace Midterm Study Guide Chapters 1 -3 Chapter 1 Introduction Describe the historic and projected changes in the demographic makeup of the U.S. population and workforce available to businesses Describe the major findings/projections of Workforce 2000 and Workforce 2020 Define "diversity" and describe/distinguish among the six reasons for or benefits of diversity management described by your text and in lecture. Be prepared to provide quantifiable support for each of the six reasons for managing diversity well i.e. turnover might relate to resource acquisition or costs. What challenges or negative outcomes might a manager face in an increasingly diverse workplace? Identify the differences in the "primary labor market" and the "secondary labor market" Be prepared to discuss examples of Cox and Blake's sixe reasons/benefits for managing diversity from the LAPD article and/or the video "Peacock in the Land of Penguins" Chapter 2 Theories and Thinking about Diversity Describe the thought processes (social cognitive theory) that produce stereotyping, prejudice, and discrimination be prepared to differentiate between these three concepts Name the four characteristics of non-dominant groups (Dworkin & Dworkin) Explain "fundamental attribution error" Define aversive racism, ambivalent and neosexism Describe individual and organizational strategies for minimizing discrimination Describe the experiment and key findings presented in the film, "A Class Divided" Chapter 3 Legislation Identify the key legislative and Executive Orders related to diversity management and their strengths/weaknesses. Describe the historic context (dates and social/political climate) leading to the passage of diversity legislation and Executive Orders. Explain the purpose, structure and potential challenges of Affirmative Action For each of the diversity categories, i.e. race, ethnicity, gender, age, disability, sexual orientation, etc., identify the legislative and/or Executive Order that provides legal protection (if any) Distinguish between disparate treatment and disparate or adverse impact Describe Bona Fide Occupational Qualifications (BFOQs) and the circumstances in which they allow for legal discrimination in employment ...
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This note was uploaded on 03/08/2012 for the course BUS 330 taught by Professor Na during the Fall '11 term at American River.
- Fall '11