bcom275_r1_sample_examination_student - Sample Final...

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Sample Final Examination BCOM/275 Version 1 1 BCOM/275 Sample Final Examination This Sample Examination represents the Final Examination that students complete in Week Five. As in the following Sample Examination, the Final Examination includes questions that assess the course objectives. Both the Sample Examination and the Final Examination include five questions per course objective. Refer to the questions in the following Sample Examination to represent the type of questions in the Final Examination. Refer to the weekly readings and content outlines for each week as study references for the Final Examination. Week One: The Communication Process Objective: Explain the steps in the communication process. 1.The goal of effective communication is a. providing feedback b. achieving shared understanding c. sending and receiving messages d. influencing others 2. Which step in the communication process requires you to track action items? a. Analyze the audience b. Identify key points c. Identify need and purpose d. Feedback/Follow-Up 3. If a person is trying to anticipate the response someone may have to his or her message, he or she should pay close attention to this step in the communication process: a. Identify need and purpose. b. Identify key points. c. Validate reception and comprehension. d. Analyze the audience. 4.This type of noise occurs when you do not understand the speaker’s words or gestures: a. Semantic b. External c. Internal d. Miscommunication 5.The process of changing symbols into thoughts is called a. sending b. decoding c. encoding d. channeling Objective: Describe the roles of listening and responding in the communication process. 6.When your response is designed to reassure, pacify, or comfort, you are using this type of response. a. Evaluating b. Supporting
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Sample Final Examination BCOM/275 Version 1 2 c. Interpreting d. Questioning 7. The combination of physical and mental presence is frequently referred to as a. hearing b. listening c. attending d. feedback 8. “She probably did that because she was angry” is an example of this type of response. a. Supporting b. Evaluating c. Questioning d. Interpreting 9.What percentage of a person’s waking day is spent communicating interpersonally? a. 50 b. 70 c. 35 d. 25 10. In which type of response do you judge or try to solve the sender’s problem? a. Supporting b. Questioning c. Interpreting d. Evaluating Week Two: Critical Thinking Applied to Effective Communication Objective: Analyze the validity, credibility, and reliability of data. 11. Which of the following would you deem the most reliable source of information on this subject: Is Lipitor ® an effective medication for lowering cholesterol? a.
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This note was uploaded on 03/09/2012 for the course BCOM 275 taught by Professor Crandel during the Spring '12 term at University of Phoenix.

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bcom275_r1_sample_examination_student - Sample Final...

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