Chapter 4 Notes

Chapter 4 Notes - Chapter 4 Decision Making Decision Making...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 4 – Decision Making Decision Making Process Specifying the nature of a particular problem or opportunity Selecting among available alternatives to solve a problem or capture an opportunity Two Phases of Decision Making Formulation Identifying a problem or opportunity Acquiring information Developing desired performance expectations Diagnosing factors affecting the problem Solution Generating alternatives Selecting preferred solution Implementing the decided course of action Individual Decision Making Rational/class model Step 1: Identify decision situations Problems Opportunities Role of perception Step 2: Develop objectives and criteria Specific criteria Relative wightings Criteria (what is important in the outcome) Step 3: Generate alternatives Past solutions Creative new solutions Step 4: Analyze alternatives Minimally acceptable results Feasibility Best results Step 5: Select Alternative Subjectively expected utility Step 6: Implement Decision Sources and reasons for resistance Chronology and sequence of actions Delegation of tasks Step 7: Monitor and Evaluate Results
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 03/19/2012 for the course MAN 3025 taught by Professor Doreengooden during the Fall '09 term at FIU.

Page1 / 4

Chapter 4 Notes - Chapter 4 Decision Making Decision Making...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online