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Technology In Action, Complete Version (7th Edition)

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How can you find out? Audits Interviews Focus groups Past impressions Surveys What are their expectations? What is their current knowledge level? How much more information do they want? What do they need to get from the presentation?
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Unformatted text preview: Are you believable? What is your expertise? What is your rank? Do you share common ground? Do you have goodwill with the audience?...
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