Unformatted text preview: will receive one. However, since this department has not been doing so well I would also offer daily incentives in which will motivate the entire team. I will then review those employees performance in that department over the past six months to determine my slackers versus my workers. I will continue to monitor everyone’s call time on each call, employee’s pitch to potential customers and ensure they are on point, any rebuttals given to customers who show no interest, sales techniques, proper and appropriate questions asked during the call which wings out uninterested customers, gaining more interested ones, as well as monitoring the customer service provided to each customer; all of this important in order to obtain a good quality lead. After completion of evaluating these objectives that are to be followed by employees it will definitely help with finalizing an employee performance appraisal, while bringing in better leads and increasing profits....
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This note was uploaded on 03/12/2012 for the course MGT 210 210 taught by Professor Lisanewman during the Summer '11 term at University of Phoenix.
- Summer '11