Example of Michael Porter’s Five Competitive Forces Samantha Green owns and operates Twigs Tree Trimming Service. Samantha graduated from the forestry program of a nearby university and worked for a large landscape design firm, performing tree trimming and removal. After several years of experience, she bought her own truck, stump grinder, and other equipment and opened her own business in St. Louis, Missouri. Although many of her jobs are one-time operations to remove a tree or stump, others are recurring, such as trimming a tree or groups of trees every year or every other year. When business is slow, she calls former clients to remind them of her services and of the need to trim their trees on a regular basis. Samantha operates her business “by the seat of her pants.” a. Explain how an analysis of the five competitive forces could help Samantha. By looking at the five competitive forces, Samantha can better understand how to achieve a profitable performance in her industry. In this situation, the bargaining power of customers may be relatively
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