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Unformatted text preview: Social Influences Chapter 8 Social Influences in Organizations • In many social settings and especially in groups, people are highly dependent on others • This dependence sets the stage for influence to occur • Two kinds of dependencies are information dependence and effect dependence Information Dependence: • Reliance on others for information on about how to think, feel and act • Information dependence gives others the opportunity to influence our thoughts and feelings Effect Dependence • Reliance on others due to their capacity to provide rewards and punishment • The group frequently has vested interest in how individual members think and act group members desire the approval of the group • There circumstances promote effect dependence Motives for Social Conformity The motives for social conformity vary across situations and can be classified as follows:- Compliance - lowest level of conformity 22.214.171.124.1- conformity to a social norm prompted by the desire to acquire rewards 126.96.36.199.1.1.1 or avoid punishment- Identification - adopt social norms because you admire the person and they are suggesting you should adopt the norm - out of respect of the individual that is also doing it, or is asking you to do it 1.1- prompted by perceptions that those who promote the norm are attractive or similar to oneself- Internalization- deeper form of conforming (adopting social norms because you truly believe in them - it is internally driven - you have adopted the values and beliefs) 1.1- prompted by true acceptance of beliefs, values, and attitudes that underlie the norm The Subtle Power of Compliance • Compliance can lead to identification with group members, which in turn leads to internalization • Simple compliance can set the stage for more complete involvement with organizational norms and roles - a process known as organizational socialization What is the most likely motive for mere compliance to a request? You are afraid of the person making the request Organizational Socialization • Socialization methods o Realistic job previews o Employee orientation programs o Socialization tactics o Mentoring o Proactive tactics • Proximal socialization outcomes o Learning They need to acquire knowledge in order to perform tasks Learn appropriate behaviour and expectations of their...
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This note was uploaded on 03/12/2012 for the course TELFER ADM2336 taught by Professor Shaukat during the Winter '12 term at University of Ottawa.
- Winter '12