Chapter 13 outline

Chapter 13 outline - Chapter 13 Managing Human Resources...

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Chapter 13 – Managing Human Resources Globally Human resource management (HRM) – activities that attract, select, and manage employees Four main areas: o Staffing o Training and development o Compensation and performance appraisal o Labor relations Staffing -Refers to HRM activities associated with hiring employees and filling positions In MNEs there are two types of employees: o Host-country nationals (HCN) – individual from the host country Known as “locals” o Expatriates (Expats) – employee working in a foreign country Two types of expats: Parent-country national (PCN) – employee who comes from the parent/home country of the MNE and works at its local subsidiary Third - country national (TCN) – employee who comes from neither the parent or host country Majority of an MNE’s employees are HCNs Ethnocentric, Polycentric, and Geocentric Approaches in Staffing Ethnocentric approach – emphasizes the norms and practices of the parent company (and parent country) of the MNE by relying on PCNs o PCNs ensure and facilitate control and coordination by headquarters and are the best qualified people for the job due to special skills and experience o Lack of talent and skills among HCNs necessitates ethnocentric approach Polycentric approach – emphasizes the norms and practices of the host country o Rely on HCNs instead of PCNs No language/cultural barriers Stay in their positions longer than HCNs Morale-booster for other HCNs Geocentric approach – focuses on finding the most suitable managers, who can be PCNs, HCNs, or TCNs o Color-blind (the color of a manager’s passport does not matter) o For a geographically dispersed MNE, this approach helps create a corporate-wide culture and identity o Molding managers from a variety of nationalities can be complex The Role of Expatriates Four important roles: o Strategists Represent the interests of MNE’s headquarters Enable HQ to control subsidiaries Facilitate socialization process to bring subsidiaries into MNE’s global orbit o Daily managers
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Chapter 13 outline - Chapter 13 Managing Human Resources...

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