bozhan_tif_ch02 - Chapter 2 TRUE/FALSE Operations and...

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Chapter 2 Operations and Supply Chain Strategies TRUE/FALSE 1. A business is defined by its structural and infrastructural elements. Answer: True Reference: Elements of the Business Difficulty: Easy Keywords: structural, infrastructural, element 2. A mechanism that identifies a firm’s targeted customers and sets time frames and performance objectives for the business is called a mission statement. Answer: False Reference: Elements of the Business Difficulty: Moderate Keywords: strategy, mission statement 3. The vision statement addresses a company’s reason for existence, core values, and domain. Answer: False Reference: Elements of the Business Difficulty: Moderate Keywords: mission statement 4. As long as each functional area in a company operates efficiently, their strategies can be very different. Answer: False Reference: Elements of the Business Difficulty: Easy Keywords: strategy, function, functional area 5. In general, core competencies make excellent strategies. Answer: True Reference: Elements of the Business Difficulty: Moderate Keywords: core competency 6. The operations and supply chain strategy is a functional strategy that is, by definition, an infrastructural strategy. Answer: False Reference: Operations and Supply Chain Strategies Difficulty: Moderate Keywords: strategy, operations, supply chain, infrastructural AACSB: Reflective Thinking 7. Conformance quality addresses whether the product was made or the service performed to specifications. Answer: True Reference: Operations and Supply Chain Strategies Difficulty: Easy Keywords: conformance, quality
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8. If a logistics firm consistently makes deliveries within the agreed upon delivery window, they are exhibiting delivery reliability. Answer: True Reference: Operations and Supply Chain Strategies Difficulty: Easy Keywords: delivery, reliability, window 9. Changeover flexibility refers to the ability of a company to change production quickly from one product to another, thereby producing a wide range of products. Answer: False Reference: Operations and Supply Chain Strategies Difficulty: Moderate Keywords: changeover, flexibility, mix 10. Your employer prepares a request for proposal that describes in vivid detail all of the capabilities that a new computer system should possess. Software vendors with products that meet this request for proposal can be described as order qualifiers. Answer: True Reference: Operations and Supply Chain Strategies Difficulty: Difficult Keywords: order, qualifier AACSB: Reflective Thinking 11. In the internally supportive stage of business strategy alignment, management merely attempts to minimize negative potential in the operations and supply chain area. Answer:
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bozhan_tif_ch02 - Chapter 2 TRUE/FALSE Operations and...

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