Study Guide - Exam 1 - COM 135 Exam 1 Review Chapter 1...

COM 135 Exam 1 Review
Chapter 1
• Explain the importance of studying public speaking – the ability to speak with
competence and confidence will provide empowerment – have the resources, information, and
attitudes that allow you to take action to achieve a desired goal. If you speak well, you possess a
skill that others will value highly (employment).
• Distinguish between public speaking and conversation
o Conversation – a form of communication in which you engage every day.
o When you have conversation, you have to make decisions “on your feet.”
o Public speaking – audience centered activity.
 Public speaking is more planned than conversation. You will usually know in advance
whether you will be expected to give a talk at a specific occasion.
 Public speaking is more formal than conversation. Slang is not appropriate – audiences
expect speakers to use standard English grammar and vocabulary. People engaged in
conversation often sit closely, gesture spontaneously, and move restlessly. Public speakers and
the distance between their audiences is greater – and they plan and rehearse gestures and
movement to emphasize especially important parts of their speeches.
 Public speaking is less fluid and interactive than conversation.
• Compare and contrast the different communication models. PAGES 7 - 9
1. Linear/action model
2. Interaction model
3. Transaction model
• Explain the factors of audience diversity and the importance of considering these
differences in public speaking.
o Gender, ethnicity, and culture of both the speaker and audience are crucial components of
the context of a speaking event.
o Diverse audiences have different expectations for appropriate and effective speech topics,
argument structure, language style, and delivery,
o To be effective, public speakers need to understand, affirm, and adapt to diverse
audiences.
• Explain ways to deal with communication apprehension.
o Realize your audience cannot see evidence of everything you feel.
o Nervousness can be channeled into something positive p few it has enthusiasm or
excitement.
o Don’t procrastinate in preparing your speech.
o Know your audience.
o Select an appropriate topic – be familiar with it.
o Be prepared.
o Develop and deliver a well-organized speech.
o Know your introduction and conclusion.

o Re-create the speech environment when you practice.
o Use deep-breathing techniques.
o Channel your nervous energy, relaxing walk, etc.
o Visualize your success.
o Give yourself a mental pep talk.
Chapter 2
• Know the characteristics of an audience-centered speaker and understand the importance
of employing these methods in your own communication – your audience influences the topic
you choose and every later step of the speechmaking process.