In Class Assignment Session 5 for students

In Class Assignment Session 5 for students - 2. How would...

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
Questions Below is a list of defining features of groupthink. Which one(s) do you recognize in NASA’s story? a. Illusion of group’s invulnerability (optimism) b. Self-perceived morality (“we’re right!”) c. Members share common mental models d. Group develops illusion of agreement and unanimity e. Group pressures toward conformity; members reluctant to express disagreement f. Strong and respected team leader g. Tendency to discuss shared information; ignore unique information 1. What can managers do to minimize groupthink? a. Ensure that every member of the team is given equal opportunity and equal voice b. Incorporate as much information as possible (e.g., outsiders’ opinions) c. Appoint a “devil’s advocate” role d. Leaders should avoid signaling own preferences to the team early in decision process e. All of the above
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: 2. How would you apply strategies to manage constructive conflict? There are steps that can be taken to solve the conflict and form a permeable solution. On one hand, if members of NASA bring up the hydrogen leak, they risk delaying the mission for a month. On the other hand, if they do nothing, the mission carries on, but they risk damage to the spacecraft, perhaps even destruction. I think if NASA alters their organizational culture, employees would be more open to voicing their opinions and coming up with a solution that the majority approves of. As it stands, problems are being ignored for the sake of time, but if members work together, they could identify and fix the problem in a timely manner. This way the mission would be safer and the delay would be shorter....
View Full Document

This note was uploaded on 03/06/2012 for the course BMGT 364 taught by Professor Wellman during the Spring '08 term at Maryland.

Ask a homework question - tutors are online