Lecture 8 PowerPoint

Lecture 8 PowerPoint - EffectiveCommunication Nursing310...

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Effective Communication Nursing 310 Unit IV Lecture 8 Graham J McDougall With special thanks to Jan Fox RNC, MSN And Stella Logan  MSN, RN, PMHCNS-BC Veronica Garcia Walker MSN, RN, CNA-BC
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Helping Relationship An interaction process between two  persons in which the HP offers  purposeful verbal and non-verbal  messages focusing on helping the  client deal with a health concern  or problem.   Dimensions: Trust Empathy Caring Characteristics: Planned Deliberate Specific Focus
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Definition Therapeutic communication is deliberately  structured to accomplish a given purpose.   There is usually a time limit, and the benefits of  the interaction are not mutual, but are to be  derived by the client. The client receives attention to his/her needs  so that s/he can be helped toward wellness. (Unless the HCP is also experiencing some benefit from the  interaction, motivation to stay in the helping relationship will be  reduced.)
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Components of  Communication A. Structural elements 1. Sender 2. Message a. Verbal b. Paraverbal c. Nonverbal 3. Receiver 4. Feedback a. Descriptive b. Specific  c. Focused 3. Context B. Nonverbal 1. Kinesics 2. Proxemics B. Variables 1. Perception 2. Values 3. Cultural  background 4. Roles
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Structural  Elements: Sender:  Originator of the Message
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Lecture 8 PowerPoint - EffectiveCommunication Nursing310...

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