Lecture 10 PowerPoint

Lecture 10 PowerPoint - Ineffective Communication...

Info iconThis preview shows pages 1–9. Sign up to view the full content.

View Full Document Right Arrow Icon
Ineffective Communication Techniques Nursing 310 Unit IV Lecture 10 Graham J McDougall Veronica Garcia Walker MSN, RN, CNA-BC Jan Fox RNC, MSN Stella Logan MSN, RN, PMHCNS-BC
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Hello, N310 Communications Class!!! Please have the next slides ready to answer in class as this will give you a head start on Exam 2. See you soon. Mrs. Walker
Background image of page 2
What is this? The active process of developing a full understanding of another person’s “story” which has to do with thoughts, feelings, opinions, etc.
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Can you name the 5 pitfalls/barriers to listening?
Background image of page 4
What is this? Attentive: Get information and overall picture Reading between the lines and to what is not being said.
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Directive Techniques to Avoid —Which on is this? Least Effective: Challenging, Blaming and calls the client to defend themselves.
Background image of page 6
Directive Techniques to Avoid— Which one is this? These flood the respondent. You may miss out on data.
Background image of page 7

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
—Which on is this? Disguising a statement with a
Background image of page 8
Image of page 9
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 03/17/2012 for the course N 310 taught by Professor Fox during the Fall '08 term at University of Texas.

Page1 / 31

Lecture 10 PowerPoint - Ineffective Communication...

This preview shows document pages 1 - 9. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online