What_is_Technical_Communication_1 - Writing is a"threshold...


Writing is a “threshold” skill

Considered in professional advancement

Almost half of the cost of managing business is
the result of poor communication

80 percent of Fortune 400 companies note writing
skills as the organization’s greatest weakness

It is frequent and widespread


Technical communication is the process of making
and sharing information in the workplace

It is also a set of tangible applications that are the
end result of that process – a report, an e-mail or
a presentation


To present information in a way that people can
◦
Understand it easily
◦
Use it safely
◦
Use it effectively
◦
Use it efficiently


Technical Communicators
◦
Employed within an organization or contracted to
produce a variety of written material
◦
May be a writer, editor, graphic artist, designer,
Webmaster, or production specialist

Technical Professionals
◦
Technically trained individuals, working in a
professional capacity
◦
People who write as a part of the normal business day


Email

Memos

Proposals

Reports: informational, accident, trip, progress,
completion

Business letters: sales, inquiry, customer, claim,
contracts

Sales material

Employee information

Standard operating procedures

Work orders and requisitions

Technical writing:
◦