OB12_TIF16 - Chapter 16 Foundations of Organization...

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Chapter 16 Foundations of Organization Structure MULTIPLE CHOICE What is Organizational Structure? 1. _____ defines how job tasks are formally divided, grouped, and coordinated. a. Organizational structure b. Work specialization c. Departmentalization d. Organizational behavior e. Matrix departmentation (a; Easy; p. 538) 2. Organizational structure has six key elements. Which of the following is not one of these elements? a. centralization b. departmentalization c. work specialization d. formalization e. location of authority (e; Moderate; p. 538) 3. Work specialization is the same as _____. a. departmentalization b. division of labor c. decentralization d. job grouping e. chain command (b; Easy; p. 538) 4. A task that is subdivided into many separate jobs is considered to have _____. a. a high degree of departmentalization b. a low degree of decentralization c. a high degree of work specialization d. a low degree of structure e. a high degree of matrix structuring (c; Moderate; p. 538) 5. In the late 1940s, most manufacturing jobs in industrialized countries were being done with high _____. a. departmentalization b. decentralization c. work specialization d. structuralization e. generalized structure (c; Moderate; p. 539) 71
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6. For much of the first half of the 20 th century, managers viewed work specialization as _____. a. a means to encourage employee satisfaction b. a frustrating cause of reduced product output c. an unending source of increased productivity d. difficult to implement without automation technology e. an effective solution to over-centralization (c; Moderate; p. 539) 7. Which one of the following dichotomies of organizational structure specifically defines where decisions are made? a. complexity/simplicity b. formalization/informalization c. centralization/decentralization d. specialization/enlargement e. affectivity/reflexivity (c; Moderate; p. 543) 8. The basis by which jobs are grouped together is termed _____. a. social clustering b. bureaucracy c. specialization d. centralization e. departmentalization (e; Easy; p. 545) 9. Which one of the following is not one of the primary ways to group jobs? a. skill b. customer c. function d. product e. process (a; Moderate; p. 540) 10. One of the most popular ways to group activities is by _____. a. product b. function c. geography d. process e. temporality (b; Moderate; p. 540) 11. Proctor & Gamble departmentalizes by Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by _____. a. function b. process c. geography d. product e. interest (d; Easy; p. 540) 12. A plant manager who organizes the plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments is practicing _____ departmentalization.
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OB12_TIF16 - Chapter 16 Foundations of Organization...

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