Final Exam Review - What You Have Learned

Final Exam Review - What You Have Learned - LL041...

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LL041 Communications – Exam Review Week 13 – December 1 -5, 2008 To help prepare for all your exams, there is a brief section on Exam Strategies in your textbook in Chapter 7 pp. 191-194 . What have you learned in Communications class this semester? A. Producing Professional Workplace Documents – Chapter 12 Kinds of Documents : 1. Memo 2. Reports 3. Letters When is each kind of document used? 1. MEMO: within your own company 2. REPORTS: analysis, more content, research or practice – e.g. inspection, often for committees 3. LETTERS: to other companies, outside your workplace What formatting guidelines are important in each document? - Full block format 1. MEMO: to, from, date, subject 2. REPORT: headings, subheadings, bulleted or numbered lists, charts and tables, information design: bold, italics, margins, columns REPORTS can be in memo style, or report style 3. LETTER: address, titles, full names, contact info, salutation, sign off B. Preparing and Presenting Oral Reports - Eye contact (don’t hide, don’t read)
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This note was uploaded on 03/21/2012 for the course COMM LL01 taught by Professor Betty during the Spring '08 term at Mohawk College.

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Final Exam Review - What You Have Learned - LL041...

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