AC W10 4 generations at work

AC W10 4 generations at work - CROSS GENERATIONAL...

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CROSS GENERATIONAL COMMUNICATION Implications in the Work Environment OFFICE OF INSTITUTIONAL EQUITY DUKE UNIVERSITY TRENT HALL – BOX 90012 TELEPHONE: 684-8222 – FAX; 684-8580 WEBSITE: http//:www.duke.edu/web/equity.html
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Learning Objectives Identify four generations in the workplace, and define them by experiences and events. Compare and contrast the values and the potential outcomes of generational interaction. Consider and identify potential problems for an organization when people from different generations fail to communicate effectively. Compare and identify differing feedback styles and their impact. Offer strategies for effective cross generational communication.
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Diversity a Broad Scope Diversity is sometimes defined as differences between individuals Part of our focus in a given situation or interaction depends on who we are Generational differences are one aspect of diversity
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Why Learn About The Generations? Changing demographics Better understand it’s impact in the workplace Increase personal competency in communication and management Promote teamwork
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Generations at Work The events and conditions each of us experience during our formative years help define who we are and how we view the world. The generation we grow up in is just one of the influences on adult behavior.
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Generational Work Performance Expectations Every employee should be held to the same standard. No adaptation should be made that compromises the integrity of the job or diminishes the effectiveness of your department to carry out its mission. All employees should comply with policies and procedures set forth by their department and the University
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Diversity Generational differences may influence behavior, however this does not mean that generational differences determine adult interactions. There are a host of other variables which come into play that impact behavior and outcomes. Generational differences represent only
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AC W10 4 generations at work - CROSS GENERATIONAL...

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