INB301.docx - Uber treaties with Bangladesh The road authorities open the door to app-based transport service providers like Uber and Pathao but on two

INB301.docx - Uber treaties with Bangladesh The road...

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Uber treaties with Bangladesh:The road authorities open the door to app-based transport service providerslike Uber and Pathao but on two key conditions -- fares cannot be more thanthat of taxi services and security cannot be compromised.The government will fix or re-fix the fares if there is any discontent amongpassengers over those, according to the proposed guideline for the ride-hailing services.The apps used by the service providers must have facilities so that bothpassengers and drivers can send signal to the police control room in case ofemergency, it mentioned.Bangladesh Road Transport Authority (BRTA) has prepared a draft of the“Ride-sharing Service Guidelines 2017” and sent it to the Cabinet Division,said ministry sources.It is likely to be placed before the cabinet today for approval, they said.As per the draft, cars cannot charge more than the fare fixed under theTaxicab Service Guidelines 2010.At present, the government-fixed fare for taxis is Tk 85 for the first twokilometres and Tk 34 for each subsequent km. Passengers have to paywaiting charge of Tk 8.50 every two minutes and Tk 20 extra for booking ataxi over the phone.The app-based service providers, however, said the fares they charge arealready less than that of taxi services.Sayeda Nabila Mahbub, marketing manager of Pathao that provides both carand motorbike services, said a car passenger pays Pathao Tk 50 as base fareand Tk 20 for a kilometre with Tk 2.5 as waiting charge for each minute.The minimum fare is Tk 100, she said, adding that it offers 30 to 40 percentdiscount on fares to its clients every week.
According to the draft, the apps used by the service providers must haveSOS (Save Our Souls) option for ensuring security of passengers and drivers.In case of emergency, the SOS option will allow passengers or drivers to sendinformation on their location and other details to a dedicated number.The apps must have options for a passenger to know possible fares. It alsohas to offer facilities to both the passenger and the driver to share theirexperience of a ride and lodge complaints, if any, with the BRTA and theservice provider, it said.Service providers will preserve details of the trips, including fare, distanceand time for three months, but they must not share those with others.However, if necessary, law enforcers, the BRTA and other authorities may begiven access to those, the draft said.The apps must be approved by the BRTA or the other authorities concerned.Besides, all service providers must have a system to allow the police controlroom, if necessary, to keep watch on a trip, the draft mentioned.OTHER SECTIONSPrivate motorbikes, cars, sport utility vehicles, microbuses and ambulancescan be included under the services, and both the company and the driverhave to obtain certificates from the BRTA.

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