Unformatted text preview: It's always helpful to thank the person who has taken the time to express themselves. And, if need be let them know, 'Right now is not a good time for me to discuss that. Can we schedule a time that would be good for both of us? There are innumerable books that will enhance effective communications skills in both the Business & Psychology section of your local book store. Also GOOGLE and I'm certain you will find a plethora of knowledge based on research and life experience by those who have traveled further down the road on this topic than the 'average' person. Lastly, and perhaps most importantly make note of what characteristics are dominant in poor communication. There in will lie some clues as to what not to do !...
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- Spring '10
- Psychology, effective communications skills, Local book store, emotionally charges issues