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COM 285 Week 1 DQ 1 - It's always helpful to thank the...

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Effective communicators in general are non reactive to any emotionally charges issues. They are able to reflect back what was said. And, diffuse any reaction that may be counter productive to finding a solution to the issue at hand. It's critical to let the people to whom you are communicating with know that they have been heard or if need be ask for clarification. Letting others know you respect their thoughts and feelings, ( even if you disagree with them). There are numerous 'techniques' to use to improve on any communication challenges you may have. Be reflective. Example, I hear what you're saying, or so you feel____. If you disagree, my experience has taught me that_____ I don't understand, ( or agree with you) right now. Let me think about it for a few days and we can revisit the topic again .
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Unformatted text preview: It's always helpful to thank the person who has taken the time to express themselves. And, if need be let them know, 'Right now is not a good time for me to discuss that. Can we schedule a time that would be good for both of us? There are innumerable books that will enhance effective communications skills in both the Business & Psychology section of your local book store. Also GOOGLE and I'm certain you will find a plethora of knowledge based on research and life experience by those who have traveled further down the road on this topic than the 'average' person. Lastly, and perhaps most importantly make note of what characteristics are dominant in poor communication. There in will lie some clues as to what not to do !...
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