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Unformatted text preview: Assertive language vs aggressive language Chapter 6 Reasons to study non-verbal communication Challenges in understanding non-verbal messages Describe the 5 categories of movement and gestures Eye contact Spatial zones Gender differences and non-verbal communication How to check your perceptions of others’ non-verbal cues Also: • All Aspects of Business Etiquette as discussed in class and shown in video....
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This note was uploaded on 03/22/2012 for the course BADM 318 taught by Professor Mitra during the Spring '12 term at British Columbia Institute of Technology.
- Spring '12
- Project Management