Chapter_1_Managing - Chapter 1 Managing MNGT 215 Dr Haitham Khoury [email protected] Ext 3778 Room 369 OSB Office hours Tuesday Thursday 3:15pm

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Chapter 1: Managing MNGT 215 Dr. Haitham Khoury [email protected] Ext 3778 Room 369 – OSB 3:15pm – 5:00pm
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? What makes a “good” manager?
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What is Management? The planning, organizing, leading, and controlling of human and other resources to achieve organizational goals effectively and efficiently. What are some contemporary issues that managers and organizations have to deal with?
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The New Competitive Landscape Globalization Moving from local to global marketplace Technological Change Increased internet usage Knowledge Management Set of practices aimed at discovering and harnessing an organization’s intellectual resources Collaboration across Boundaries Productive communications between different departments, divisions, or other subunits of the organization.
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Managing for Competitive Advantage Managing for Competitive Advantage 1-9
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Building for and Managing a Competitive Advantage Innovation The introduction of new goods and services Quality The excellence of your product Service Giving the customers what they want/need when they need it Speed Quick execution, response and delivery of results Cost Competitiveness Maintaining low costs to achieve profit
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Managers The people responsible for supervising the use of an organization’s resources to meet its goals effectively and efficiently. Resources
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This note was uploaded on 03/22/2012 for the course FINA 210 taught by Professor Dakroub during the Spring '12 term at American University in Cairo.

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Chapter_1_Managing - Chapter 1 Managing MNGT 215 Dr Haitham Khoury [email protected] Ext 3778 Room 369 OSB Office hours Tuesday Thursday 3:15pm

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