Chapter_13_-_Motivation - Chapter 13: Motivation Dr....

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Chapter 13: Motivation Dr. Haitham Khoury Haitham.khoury@aub.edu.lb Ext 3778 Room 369 - OSB
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Motivating for Performance Motivation Forces that energize, direct, and sustain a person’s efforts Need to identify which behaviors to motivate Adequate ability, job understanding, and access to resources Managers must motivate people to Join the organization Remain in the organization Come to work regularly Achieve high output and high quality performance Exhibit good citizenship (satisfaction, above the call of duty performance)
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Goal Setting Goal-setting theory: People have conscious goals that energize them and direct their thoughts and behaviors toward a particular end Goal setting works for any job in which people have control over their performance Types of goals: Quality, quantity, teamwork, cooperation…as long as it is important for the business! Motivational goals are characterized by: Meaningful (higher order values) Acceptable to employees (do not conflict with personal values) Challenging but attainable (enough to inspire but not defeat)
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Goal Setting Stretch goals/assignments Particularly demanding goals verging on almost impossible (perception) Vertical stretch goals Goals that fit employees current activities, only much more demanding Horizontal stretch goals Goals that target the person’s professional development via learning new skills or roles
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Limitations of Goal Setting Lack of relevant ability and knowledge set ‘learning’ goal rather than performance goal Individual performance goals aren’t as productive if cooperation is important set team goals Avoid single productivity goals when there are other important dimensions of performance e.g. learning new skills, generating creative solutions, tackling new projects Self-set goals
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Reinforcing Performance Law of effect Behavior that is followed by positive consequences increases the likelihood that it will be repeated
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This note was uploaded on 03/22/2012 for the course FINA 210 taught by Professor Dakroub during the Spring '12 term at American University in Cairo.

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Chapter_13_-_Motivation - Chapter 13: Motivation Dr....

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