WKSP PROJ CASE - 1 IST - Professional Practice Case Study-1...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
IST - Professional Practice Case Study-1 By Mr. A.M. Hashmi Issued On 13 th March 2012 To be submitted by 19 th March 2012 Back Ground : The local vehicle workshop of a large size outfit is responsible to carryout the repair of large inventory and variety of old and new vintage vehicles. The procedures are well defined, entitled manpower is available, and the workers are disciplined and obedient. But getting job done from the individuals contains no thumb rule; it is manager’s way and style that varies with situation. In the under discussion case, a local workshop has lost its repair efficiency and quality. The vehicles once repaired need repair again after a week or so. It has resulted into a large amount of backlog besides giving bad name to the workshop. The situation worsened once all the faulty vehicles of the dependent departments were sent to workshop making a total of over hundred which is almost ten times more than the capability of a local workshop to handle concurrently. I was appointed as workshop manager to get the workshop out of morass. Detail Of Case : am fed up from your repair system. It is third week going on, you are unable to replace the filters of my jeep,” said the General Manager (GM) Gauhar. This workshop is responsible to carry out repairs of all types of vehicles held by the various organizations making a total of over one thousand three hundred pieces.
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 3

WKSP PROJ CASE - 1 IST - Professional Practice Case Study-1...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online