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Unformatted text preview: 2. Managing quality 3. Process and capacity design 4. Location strategy 5. Layout strategy 6. Human resources, job design, and work measurement 7. Supply-chain management 8. Inventory, material requirements planning, and JIT (just-in-time) 9. Intermediate and short-term scheduling 10. Maintenance 12. What are the five reasons productivity is difficult to improve in the service sector? 1. Typically labor intensive 2. Frequently focused on unique individual attributes or desires 3. Often an intellectual task performed by professionals 4. Often difficult to mechanize and automate 5. Often difficult to evaluate for quality...
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This note was uploaded on 03/24/2012 for the course BUAD 4301 taught by Professor Gailarnott during the Spring '12 term at Dallas Baptist.
- Spring '12