ITM MODULE 1 CASE-Applying Social Technical Theory in Knowledge Management (KM)

ITM MODULE 1 CASE-Applying Social Technical Theory in Knowledge Management (KM)

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Running head: APPLYING SOCIAL TECHNICAL THEORY 1 Applying Social Technical Theory in Knowledge Management (KM) TUI University October 9, 2010
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APPLYING SOCIAL TECHNICAL THEORY 2 Applying Social Technical in Knowledge Management (KM) This paper explores the application of Social Technical Theory in Knowledge Management (KM) and provides insight and the writer’s personal experience of social technical theory and knowledge management in the workplace. Social technical theory is the interaction between human behaviors and technology that promotes a thriving work environment, productivity, and well being in the workplace ( Wikipedia , n.d.). According to an article by Dr. J. LeRoy Pearce, today’s ever changing technology and information processes requires perception and a collaborative effort for management and employees to effectively manage data and the uses of knowledge to meet organizational goals ( Vanguardcanada , 2009). Essentially, social technical theory in knowledge management is a joint partnership in training efforts comprised of multiple functions and tasks. Tasks include operational cross training, improved decision-making, job enrichment, and enhanced data processing. Such techniques provide personnel with necessary resources and tools (e.g., education and seminars) to achieve designated tasks and enhance job performance (York
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ITM MODULE 1 CASE-Applying Social Technical Theory in Knowledge Management (KM)

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