Chapter Fourteen

Chapter Fourteen - Chapter Fourteen: Business Process...

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Chapter Fourteen: Business Process Management What happens when managers need to change business processes? Changes can be as simple as redesigning a form to make it more useful or as complex as introducing some new form of information technology to streamline a business process. As an accounting professional, you may be called upon to help organizations manage their business processes so that they can create value for their stakeholders more efficiently and effectively. Business process management (BPM) gives mangers some guidelines to help them with that sometimes daunting task. NATURE OF BUSINESSS PROCESS MANAGEMENT Some of the important ideas in the definitions of BPM are: improving performance, promoting efficiency, responding to the needs of clients, and analyzing processes systematically and strategically. General model of BPM 1. Select the process and define its boundaries 2. Observe, document, and map the process steps and flow 3. Collect process-related data 4. Analyze the collected data
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This note was uploaded on 03/27/2012 for the course ACCT 01 taught by Professor Smith during the Spring '12 term at Howard.

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Chapter Fourteen - Chapter Fourteen: Business Process...

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