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Unformatted text preview: 2. An incompatible monitor had been shipped; and 3. The software package, which was shipped with your computer, was damaged during shipment. While the keyboard and monitor will be gladly replaced with new equipment, a complaint must be made with the trucking company for the damaged software. A new keyboard and monitor will be shipped to you as soon as the original equipment is returned. Any inconvenience or delay that you have experienced is deeply regretted. Sincerely, Note: The use of passive voice in several sentences of the above letter may be appropriate because of the sensitive nature of the message....
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This note was uploaded on 03/27/2012 for the course MGMT 3315 taught by Professor Myers during the Fall '11 term at Texas A&M University, Corpus Christi.
- Fall '11