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Unformatted text preview: E-Mail/Memo Type Possible opening sentence 1. Request 1. “Please answer the following questions.” 2. Reply to request 2. “Here are answers to the questions you asked about.” 3. Information & procedure 3. “Effective today, all advertisements for departmental openings should be routed through the Human Resources Department.” Opening Paragraph Exercise Revise the following e-mail/memo openers so that they are more direct. Also, identify the type of e- mail/memo (request, reply to request, information and procedure). a. Type of e-mail/memo? Request, Reply to request, or Information and procedure A memo announcing a new procedure: It has come to our attention that increasing numbers of staff members are using instant messaging in sending business messages. We realize that IM often saves time and gets you fast responses, and we are prepared to continue to allow its use, but we have developed some specific procedures that we want you to use to make sure it is safe as well as efficient.developed some specific procedures that we want you to use to make sure it is safe as well as efficient....
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- Fall '11
- Instant messaging, web site