10.3 Bad News Letters - 560 No. Moorpark Rd. #236 Thousand...

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560 No. Moorpark Rd. #236 Thousand Oaks, CA 911360 January 3, 1996 Reservations P.O. Box 26448 Las Vegas, NV 89126-0448 Dear Palace Station: I want to check into your hotel on January 31, 1996. I travel with my own soda pop vending machine. I find this soda machine to be far superior to any soda machines in any hotel I have ever stayed in. It is good for my thirst, and I carry most flavors. (Yours does not have orange!). Is this a problem, checking in with it and bringing it into my room? I can lift it myself even though it is a standard size soft drink vending machine. This soda machine is important to me, both for physical comfort and also for mental relaxation. It will stay in my room for my thirst only. Then I won’t have to go into the hallway with a bunch of quarters. I am not selling soda. So . . . please let me know if I can check in with my own soda machine the night of January 31? Thanks, Palace Station, I have heard that you are exceptionally nice to your guests and go out of your way to accommodate them when it comes to their own vending machines. That is why I will ALWAYS stay at the Palace Station Hotel. And I will always return my room key promptly. Sincerely, Ted L. Nancy Ted L. Nancy STATION CASINOS INC . Boulder Station Hotel & Casino
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St. Charles Riverfront Station Southwest Services, Inc. January 9, 1996 Mr. Ted Nancy 560 N. Moorpark Rd. #236 Thousand Oaks, CA 91360 Dear Mr. Nancy Thank you for your inquiry regarding your soda vending machine. At this time we are unable to accommodate your request. We would like to let you know that we will stock whatever flavor of soda you desire in Room Service for you. Please call us a few days before you arrive and we will be glad to stock any flavor of your choice. Please do not hesitate to call us at 800-634-3101. Sincerely, The Station Casino Reservation Team 2411 West Sahara Avenue Las Vegas, Nevada 89102 Telephone (702) 367-2411 Toll Free (800) 544-2411 560 No. Moorpark Rd. #236 Thousand Oaks, CA 911360
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August 6, 1996 Showroom Tickets 3000 Paradise Rd. Las Vegas, NV 89109 Dear Ticket Personnel: I have been saving to see Elvis Presley in concert at the Las Vegas Hilton for a long time. Soon I will get my chance! I want to make reservations for this September 11, 1996 show. Can I get a good seat? How much is it? I need one. I have always admired Mr. Presley’s singing even though he is heavier today. Will he be singing his earlier favorites “Hound Dog” and the suede shoe song? I like those. I have seen pictures of your wonderful hotel and the encased Elvis suit. I’m going to swim in your pool too. How much are golf and crap lessons? I also understand it will be very hot in Las Vegas during that time.
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This note was uploaded on 03/27/2012 for the course MGMT 3315 taught by Professor Myers during the Fall '11 term at Texas A&M University, Corpus Christi.

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10.3 Bad News Letters - 560 No. Moorpark Rd. #236 Thousand...

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