Week 5 Strategy Part 2 - Running Header: BALDRIGE NATIONAL...

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Running Header: BALDRIGE NATIONAL QUALITY PROGRAM Baldrige National Quality Program Michele Baker GM 548 Career Success Strategies Professor Alethia Gardner August 1, 2010 Leadership Companies such as Honeywell, Midway USA, Heartland Health, and AtlanitCare have been awarded the Baldrige National Quality Award for their innovation and Performance Excellence in 2009. The summary below explains the purposes of this award and the efforts and goals behind it.
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Foreign competition strongly challenges the leadership of the United States with both products and processes. Over the last 20 years the United States productivity has grown less than that f our international competitors. Americans are starting to understand that inferior quality is costing companies up to 20% of revenues. Also, improved quality combined with improved productivity leads to lower costs and increased profitability. In order to compete effectively in today’s global marketplace strategies and improvement
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This note was uploaded on 03/26/2012 for the course CSS GM548 taught by Professor Gardner during the Summer '10 term at Keller Graduate School of Management.

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Week 5 Strategy Part 2 - Running Header: BALDRIGE NATIONAL...

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